Training remains a vital issue for business of all sizes and types in
Oxfordshire. OTCN is delighted to be able to make available to local
businesses a strong portfolio of training courses, workshops and
seminars across a full range of business issues. Whether you or your
teams need to brush up on key skills, keep up-to-date on business
legislation or focus on personal or professional development to help
your business take its next step, the portfolio will have what you need.
Programmes can also be tailored to suit your business and delivered
in-company.
For more details please
email
and we will contact you directly.
COMMUNICATION & PERSONAL DEVELOPMENT
Assertiveness
Business Writing Skills
Customer Care Excellence
Customer Relationship Management
Customer Service
Powerful & Effective Communication Skills
Powerful Telephone Skills
Release the Confident You
Stress Management
Taking Minutes
Telephone Techniques
Time Management
Working with Difficult People
DRIVING
Fork Lift Truck Training
LGV/HGV Driving
IT TRAINING
Microsoft Products
(WORD,
EXCEL, ACCESS, POWERPOINT, OUTLOOK & INTERNET)
IMPORT & EXPORT
Essential Standard Courses
Basics of Exporting
Export Documents Explained
Understanding Letters of Credit & Bills of Exchange
Introduction to Customs for Exporters & Importers
Incoterms 2000
Basics of Importing
Specialised & Advanced Courses
Understanding Intrastat
Advanced Letter of Credit Workshop
Understanding Origin
Essential Refresher for Experienced Exporters
How to make Successful Export Contracts
Budgeting - Writing and Managing Budgets
Business Numbers
Cracking the Cash Flow problem
Credit Control
Dispelling the myths
- an introduction to financial management
Finance for the Construction & Contracting Business
Finance for Directors
Finance for Non-Financial Managers
Finance for Project Managers
Finance for the Personal Assistant
Finance for Sales Executives
Improving Profitability and Cash Flow
Interpreting Financial Information
Risk Management
Telephone Credit Control
Understanding Finance for SMEs
Appraisal Skills
Business Strategy
Client-Centred Change Management
Cascading Objectives - from Mission Statement to Individuals
Change Management
Coaching
Creative Thinking & Problem-solving
Effective Communication
Excellent Management Communication Skills
Executive Mentoring Programmes
From Team Member to Managerr
How to be the best
Managing Budgets
Managing Conflict and Aggression
Managing Difficult Situations in Line Management
Managing People
Managing Remotely
Managing Stress in Your Team
Mentoring Skills
Organising, Running & Contributing to Meetings
People Development & Succession Planning
Power, Influence & Persuasion
Project Management
Recruitment & Selection Interviewing Skills
Strategic Planning
Supply Chain Management
PRESENTING
Advanced Presentation Skills
Basic Presentation Skills
Dress to Impress
Introduction to the Subconscious Mind, NLP & Emotional Intelligence
Presentations using Microsoft Powerpoint
Public Speaking & Presentations
Train the Trainer
SALES & MARKETING
How to win at Selling
Leading a Sales Team
Marketing for Non-Marketing Managers
Negotiating Skills
Presenting the Pitch
Sales Awareness
Telephone Sales
